Return and refund policy

The following only applies to product except for any balloon that is inflated by normal air or helium. All balloons are customised and handcrafted. Hence we are not able to accept return nor refund once balloon is made.
 

Payment Methods

We accept the following payment methods:
  • PayNOW QR, Credit Card via HitPay Payment Solutions
  • E-Invoice via Vendor@GeBiz (Government bodies only)

 

Other FAQ can be found at https://grandballoon.com/faq/